From Resource Shelf-By Shirl Kennedy, Senior Editor
The Federal Citizen Information Center is part of the U.S. General
Services Administration, which is basically the federal government’s
centralized procurement agency and landlord – and also the agency
behind USA.gov (which is why you should bookmark the National Contact Center).
Here you can find:
* Toll-free numbers for federal agencies, including many
specialized hotlines, such as the USDA Food Safety and
Inspection Service Meat and Poultry Hotline and the Small
Business Administration’s Small Business Answer Desk.
* Links to telephone directories for members of Congress
(including committees and subcommittees), Cabinet departments and
other federal agencies.
* The definitive collection of links to U.S. Government News/Press
Release Websites Many – if not most – of these sites offer e-mail
distribution services and/or RSS feeds. If you’re interested in
this type of information, you should also check out USA.gov’s
Government News page, which also links to you to blogs, podcasts,
the Government RSS Library and more.
* An online knowledgebase,via USA.gov, that contains frequently
requested information – e.g., how to apply for food stamps, what
types of government grants are available, what’s involved in
getting a passport, and much more. There are currently more than
2,400 unique records in the knowledgebase.
Still can’t find what you need? You can call or e-mail an information
specialist – or chat with one online.